Information & Policies

ORDERING

Trade Orders

Selecting Pendant Lengths and Chandelier Dimensions

Special Options & Customizations

Cancellations & Order Changes

PRODUCTION: MADE TO ORDER

Handmade Quality

Lead Time

Sloped Ceilings

Socket Types

UL, cUL, and CE Certified

SHIPPING

General Shipping Information

International Shipping

Third Party Shipping

RETURNS

Lighting Return Policy

Hardware Return Policy

Damaged Shipments

INSTALLATION & OWNERSHIP

Installation

Care & Maintenance

Glass Shade Removal/Installation

Use and Warranty

MORE HELP

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