All orders are shipped via FedEx or USPS. Packages are insured and trackable. An email containing the tracking number will be sent to you when the order ships. Once your order has shipped, deliveries in the continental US by FedEx Ground will take 2-5 days from our Oregon Studio.
This item is not eligible for return.
Pendants, custom items, clearance items, items that have been installed, or items not in their original factory condition are not eligible for return. Orders with quantities of ten or more items are non-returnable.
Shipping fees are non-refundable and return shipping costs are the responsibility of the customer. Please ensure returned items are packaged properly, as we are unable to accept returns on damaged items.
Once your return is delivered, it will be processed in 3-5 business days. Please allow an additional 2-3 days for any refunds to be processed by your card carrier.
Please contact customerservice@cedarandmoss.com with any questions.
For more information, view our Return policy.